EasyErlang© is a feature-rich staffing calculator and planning tool for call centers, help desks and virtually any telephone and email contact center. EasyErlang© simplifies the planning, analysis and resource management of key call center resources: customer service representatives (CSRs) and phone lines.

 

PRIVACY POLICY, TERMS OF USE AND COPYRIGHT INFORMATION

PRIVACY POLICY

If you communicate with us by sending e-mail or submitting a form from EasyErlang.com, any Information that you provide to us is not shared with any third party.

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you e-mails based on your requested information.

We are not responsible for the privacy practices or the content of any other web sites to which we link.

USE OF WEBSITE INFORMATION AND DOCUMENTS

All information contained herein, including articles, ideas and the Diagnostic Strategies logo are © 1998-2010 by Diagnostic Strategies; All rights reserved. The information found herein may not be duplicated or redistributed in any form without the prior written permission of Diagnostic Strategies.  Visitors to the Diagnostic Strategies website (the "Website") may view, download, and print documents and images incorporated into these documents ("the Documents"), provided that (a) the Documents are used for personal, non-commercial, informational purposes; and (b) the Documents are not modified in any way.  Use of any information from the Website for any other purposes is strictly prohibited.

The information and Documents contained within the Website may include typographical errors or technical inaccuracies. The information in this Website, screen images of EasyErlang, and the use of EasyErlang software do not represent advice or recommendation. Any action taken based upon this information is the sole responsibility of the user. No liability for errors or omissions is implied or accepted by the owners of the website.

THIRD PARTY TRADEMARK AND COPYRIGHT INFORMATION

Products and services mentioned within the Website may be the trademarks of their respective companies.

The Website may contain citations of and hyperlinks to information that may be copyrighted.  The user should observe all the appropriate copyright and licensing terms of the rights-holder for the referenced information.

LINKS TO THIRD PARTY WEB SITES

The Website may contain hyperlinks to websites owned and operated by parties not affiliated with Diagnostic Strategies.  Diagnostic Strategies is not responsible for and does not endorse the content or use of any third party website.

Additional Terms

Prices, Licensing Terms, and Free Support and Free Upgrade offers are subject to change without notice.